What We Do
Simply put - we offer business outcomes
Who We Are
We are data advocates and process gurus who specialize in helping organizations harness their data so that they may understand it, rely on it and base decisions on it, and eventually scale data-driven decision making within the organization. We believe strongly in the art of analysis and recognize that speed is essential to the success of any initiative. We can move through data projects at warp speed
For stabilizing large
Enterprise Programs…
#BenefitRealization
Let’s face it, technology is only delivering on its promise when the business community gets it.
So, we focus on that last and most critical leg of value delivery - the last mile. At the junction of business and technology where the promise of technology needs to manifest as business outcomes. We achieve this through:
Measurement frameworks (KPIs and metrics) for people, processes and data
Continuous improvement initiatives
Leadership coaching through data driven decision making
For lines of business looking to “level up”…
#NextLevel
We often hear of technology challenges such as complex processes in systems, not enough customization or too much customization, not enough visibility or bad data. But these anecdotal references are hardly enough to instrument real change unless they rise to the level of abject failure.
Therefore we look at establishing ground truth through data and help the business formulate a plan to rise above the fog of confusion and operate at the next level. We leverage:
Process Mining
Process playbacks with real data and metrics
Process re-engineering
Measurement frameworks (KPIs and metrics) for people, processes and data
Identifying opportunities for automation and data remediation
Preparing for major transformations…
#ClarityNow #Blueprints
Large, transformation programs can be worrisome for the business given how disruptive they can be. At the same time, they can also be an invaluable opportunity for the business to tap in to the possibilities that new technology can offer however there is a catch. You must know what areas to really focus on. But how do you know what to go after and where to be miserly in your IT spend?
Here we emphasize the need to get clear on how the business really functions using our novel approach of process mining at warp speed., Find out what requirements are absolute must haves and where the bottlenecks truly lie and to ensure there is consensus across LoBs on this. The recipe we would rely on:
Process Mining
Process Models / Digital Twins
Process playbacks with real data and metrics
For businesses striving for operational excellence…
#OpsEx
Sadly, organizations tend to take the scenic route when it comes to establishing an operational excellence practice and identifying objectives for continuous improvement. This means that by the time there is sufficient collective will to improve and redefine how you operate, there is tremendous inertia that these initiatives have to overcome.
We find that cutting through a lot of that resistance is possible when beginning these conversations with data. Start by illuminating the process, providing role clarity where needed and lay a solid foundation for service level objectives. Our go-to playbook would have:
Process Mining
Process playbacks with real data and metrics
Role Clarity & SLA/SLO analysis
Process re-engineering
Measurement frameworks (KPIs and metrics) for people, processes and data
How we do it
We are value-driven/centric/obsessed in our DNA and we are constantly dreaming up better outcomes for our customers. But we find that value is never static and often evolves at a rapid pace, now more than ever. Moreover, we are passionate about speed and feel that ultimately value and time to value are highly correlated. Our engagements reflect this reality and we prefer working in shorter cycles of incremental value delivery. We call these fast breaking waves value sprints.
To bring this value over to our customers reliably, we’ve formulated a set of offerings from our experience that we have compiled in our core set of offerings in our playbook if you’d like to learn more.
GQ BLOGS
