A Comprehensive Solution for Utilities Billing

An AI powered, process-aware solution for Utility Billing

Uncover bottlenecks, stop revenue leakage, and steer your billing cycle to peak efficiency

Capabilities

  • Metering Operations

    Eliminate hidden backlogs and data gaps with our Meter Reading Benchmarks, surfacing regional performance at a glance. Automated alerts for implausible or estimated reads keep your team focused on exceptions, while our Ownership & Escalation Tracker ensures every issue is assigned and resolved on time, so your CIS always reflects the true state of the field.

  • Billing Operations

    Seamlessly integrate AMI/AMR feeds, CIS rate tables and billing engines into a single pipeline—no more manual uploads or reconciliation headaches. Our engine validates each run in real time, catching errors before they become write-offs and orchestrating SLA-driven steps that keep every cycle on schedule.

  • Regulatory Compliance

    Quickly surface billing exceptions—zero-usage streaks, repeat estimates, long-running invoices or duplicate bills—with built-in views that show dates, streak lengths and ownership. Then export a regulator-ready summary in seconds, no manual spreadsheets required.

  • Executive Reporting & Business Reviews

    Bring your meter-to-cash metrics together in a single dashboard, complete with configurable scorecards for field ops, billing, collections and finance. Use built-in filters and drill-downs to spot trends, prioritize action items and share concise review packs in seconds.

  • Finance & Collections

    Get a unified view of every dunning case and dispute, complete with aging, status and owner details so you know exactly where to focus. Automated reconciliation between billed and collected amounts surfaces revenue leakage patterns and supports more accurate cash forecasting.

Get in touch.

Ready to plug revenue leaks and speed up your Meter-to-Cash cycle? Drop us a line and we’ll show you how the Celonis Utilities Smart Billing App brings instant visibility, AI-driven insights, and end-to-end control to your billing operations.