Article
Embracing the Opportunities of SAP S/4 HANA Transformations
Blog
6
min read
October 1, 2024

Embracing the Opportunities of SAP S/4 HANA Transformations

Table of Contents
Request a Demo

Embracing the Opportunities of SAP S/4 HANA Transformations  

Moving to SAP S/4 HANA is a significant milestone for any business—a moment filled with anticipation, strategic decisions, and exciting opportunities for growth and innovation. While change of this magnitude can feel daunting, it also presents a unique chance to strengthen your organization's processes, data, and culture in ways that prepare you for a successful transformation and a brighter future.  

At The Good Quarter Company, we’ve supported organizations at every stage of their S/4 journey, from initial planning to post-implementation optimization. Through these experiences, we’ve identified three key areas where focused effort can maximize the value of an S/4 project:  

1. Understanding Your Processes  

2. Strengthening Your Data Foundations

3. Fostering a Data-Driven Culture

Each of these areas presents an opportunity to build a stronger foundation for success.  

Gain Clarity with Digital Process Modelling  

A deep understanding of your current processes is critical to an S/4 HANA transformation. Traditionally, this is achieved through interviews and workshops that provide a rough approximation of your business needs. However, process mining offers a better way.  

By using process mining, you can digitally map how your processes truly operate, uncover bottlenecks, and identify improvement opportunities. This data-driven approach ensures your system integrators have an accurate and actionable starting point, saving time, reducing complexity, and aligning the implementation with your business’s real needs.  

Build a Stronger Data Foundation  

Data is the backbone of an S/4 implementation. Addressing data quality before the project begins can significantly improve outcomes and reduce downstream challenges. A focused effort on data hygiene—partnering with specialists to clean, organize, and validate your data—sets your team up for success and ensures that your S/4 platform delivers meaningful insights from day one.  

Create a Culture of Data-Driven Thinking  

An S/4 HANA transformation isn’t just about technology—it’s an opportunity to embed a **data-first mindset** into your organization. A culture that values measurement and continuous improvement is essential for leveraging the full potential of your S/4 platform.  

Executive leadership plays a critical role here, setting expectations and fostering a culture that embraces data as a tool for growth. Starting a **continuous improvement initiative** before your S/4 project can lay the groundwork for this mindset, equipping your organization to adapt and thrive through the transformation.  

A Path Forward  

SAP S/4 HANA transformations represent a wave of change, but with the right preparation, you can ride that wave to a stronger, more agile organization. By focusing on processes, data, and culture, you’ll not only navigate the journey with confidence but also emerge well-positioned for the future.  

At The Good Quarter Company, we’re here to help you every step of the way. If you’d like to learn more about how we can support your S/4 journey, reach out at nextlevel@goodquartercompany.com. Together, we can turn this transformation into an opportunity to shine.

Plug Into The Circuit

The Circuit is a collective story — of leaders, innovators, and doers shaping the balance between energy, equity, and environment with a shared vision of a smarter, safer and more sustainable planet

Start Exploring
Leadership
4
min read
Blog

When “Transformation” Isn’t Transformation

There’s a quiet absurdity in how most organizations approach change. Every few years, a vendor announces the end of support for a version — and suddenly, an entire enterprise scrambles into “transformation mode.” Slide decks get rewritten, budgets inflate, timelines stretch, and the word strategy gets thrown around like confetti.

Learn More
Learn More
No items found.
6
min read
Blog

Utilities Billing — Don't let Watermelon Reporting fool you. Billing sees the red everyday.

When the dashboards look green but your billing team is buried in exceptions—there’s a disconnect.In utilities, billing becomes the silent sinkhole of revenue operations, absorbing every upstream delay, data miss, and failed process. We call it Watermelon Reporting—green on the outside, red on the inside.This post is an ode to the teams who keep the lights on (and the bills going out) despite the chaos—and how the Celonis Utilities Smart Billing App helps them shift from firefighting to forward-looking.

Learn More
Learn More
No items found.
6
min read
Blog

My Journey to Building the App I Knew Utilities Needed — Part 3: Why the Squeaky Wheel Keeps Winning

In Utilities, being loud pays.If you're the one complaining the most, chances are, your issue jumps the queue. But what happens to the silent failures no one’s yelling about?That’s the question I dive into in Part 3 of my series.We’ve all seen it—leadership pulled into fire after fire, solving the same problems over and over, while deeper issues go unnoticed. Escalation becomes the strategy. And soon, the whole organization is wired for noise instead of insight.In this post, I talk about how we deliberately built our app to flip that model.

Learn More
Learn More
No items found.
6
min read
Blog

My journey to building an App I knew Utilities needed — Part 2 (The Beginning)

In Part 2 of My Journey to Building an App I Knew Utilities Needed, I explore how process mining helped a utility uncover the real causes of delays in the New Connection process—insights that traditional BI tools simply couldn't deliver. This post highlights how utilities can move beyond surface-level reporting to truly understand operational bottlenecks, improve customer experience, and strengthen their rate cases with data-driven transparency.

Learn More
Learn More
No items found.
6
min read
Blog

My journey to building an App I knew Utilities needed — Part 1

"For years, utilities have struggled with process inefficiencies that lead to millions in fines, regulatory scrutiny, and a complete breakdown in customer trust. But what if there was a way to cut through the chaos and truly understand what's going wrong? In this first part of my journey, I share how process mining and the Celonis platform opened my eyes to the brutal truth: most companies don't even recognize their real processes. I’m excited to share how my company, The Good Quarter, is on the verge of launching an app that will finally give utilities the insight they need to fix their meter-to-cash process—and stop the cycle of missed opportunities and massive costs.

Learn More
Learn More
No items found.
6
min read
Blog

A Blockbuster in AI Assistance: Google AI Studio's Screen-Sharing Feature

Discover the groundbreaking new feature in Google AI Studio that lets you share your screen with AI and get real-time, voice-driven assistance. Say goodbye to screenshots and miscommunication—this tool transforms productivity, troubleshooting, and learning by offering seamless, contextual guidance. It's like having J.A.R.V.I.S. from Iron Man as your personal assistant!

Learn More
Learn More
No items found.
6
min read
Blog

Everything, Everywhere, All at Once: The World of Object-Centric Process Mining

Discover how Object-Centric Process Mining (OCPM) with Celonis transforms business operations. Uncover multi-object interactions, hidden relationships, and end-to-end transparency to drive actionable insights and operational efficiency. Learn how Celonis empowers businesses to move beyond traditional process analysis

Learn More
Learn More
No items found.
6
min read
Blog

Building a Conversational Agent for job aids (RAG Use Case)

Turn dense job aids into an always-on assistant that delivers quick, contextual answers. Discover how I built JobAidAgent using Microsoft Co-Pilot Studio and expanded its capabilities with the RAG framework to transform static resources into dynamic insights.

Learn More
Learn More
No items found.
6
min read
Blog

Start with the Question: Turning Data into Insight

Before you touch the data, ask yourself: What do I really want to know? Forget about what the data is; think about what you’re trying to uncover. A good question is specific and meaningful, not just to you but to anyone looking for answers.

Learn More
Learn More
No items found.
6
min read
Blog

Rethinking Metrics: The Power of Object-Centric Process Mining

Discover the transformative power of Object-Centric Process Modeling (OCPM) in business operations. Unlike traditional tools, OCPM provides a dynamic, interconnected view of processes, revealing insights that drive efficiency and strategic alignment. Learn how OCPM is reshaping process analytics and empowering businesses to achieve operational excellence.

Learn More
Learn More
No items found.
6
min read
Blog

Who owns your data?

Do you own your data? What aspects of your data do you control? What areas are you responsible for in your organization? This article explores some of these concepts.

Learn More
Learn More
Analytics
Leadership
6
min read
Blog

Getting better at what you do by how you do it

There are myriad ways of delivering greater efficiencies to the business. Some rely on incremental changes to deliver value in small increments. In contrast, others require a greater degree of change for an organization.

Sometimes, a large transformation project is an excellent opportunity to restructure your business operations. And one of the ways to consider what that aspirational state should be is by leveraging the principles of Domain Driven Design.

Learn More
Learn More
Analytics
Leadership
6
min read
Blog

Move aside traditional methods.

It’s 2024. I think the continuous improvement folks could use a taste of their own medicine. I’ve outlined a few ways process mining could be used to improve the traditional process mapping methods

Learn More
Learn More
Analytics
Leadership
6
min read
Blog

Why you track your life, but not your processes?

I’m confident you can pick up your smart phone and piece together a significant portion of your life in the past day, month, even years!  Can you say the same about your processes at work?

Learn More
Learn More
No items found.
6
min read
Blog

Data Insights to Actionable Signals to Desired Outcomes

Organizations rely on data insights in today's data-driven world to inform their decision-making processes and drive successful outcomes. However, simply collecting and analyzing data is not enough.

We explore the journey from data to insight to action to outcome and what organizations must focus on along the way.

Learn More
Learn More
Analytics
Leadership
Culture
6
min read
Blog

Top 3 reasons why data, analytics and insight are all dressed up and have nowhere to go in your enterprise

In neurology, a condition called ataxia manifests as a lack of muscle control or coordination of voluntary movements, which may be an apt metaphor for this dissonance in the business organization in relation to data.

So what is the solution? What can business leaders do to turn the tide on this trend?

Learn More
Learn More

Ready to Work Smarter, Not Harder?

Whether you're looking to spark bold conversations about the future of utilities or take the first step toward transforming your business, our team is ready to help make it happen.
What are you most interested in exploring:
System Transformation Support
Understand Processes
Booking an SME for a Speaking Engagement
Other (please specify)
First Name*
Last Name*
Work Email*
Company Name*
Title*
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.