Product Features
From monitoring meter reads, to billing and invoice delivery, payments and collections, the Utilities Smart Billing App was built for you. Powered by industry leading Object Centric Process Mining (OCPM), it:
Key Features
360° Billing Insight
Instantly visualize every service order, meter read, and invoice in one map—spot hold-ups and exceptions early.
Proactive Exception Management
AI highlights key bottlenecks like missed reads or outlier validations and guides step-by-step to resolve them.
Faster, More Accurate Invoicing
Automate error detection, recover missed billing, and shorten cycles—boosting cash flow and satisfaction
Seamless System Integration
Easily integrate with SAP S/4 and other ERPs—no heavy lift, just smooth revenue assurance and visibility.
Process map
Smart Billing app provides a detailed visual process map of your entire Meter to Cash operations, helping teams identify process inefficiencies, redundancies, and bottlenecks. It empowers business stakeholders in improving customer experience, operational SLAs, regulatory compliance and enables breaking down silos between departments.
Process Analytics
Easy to read dashboards built on top of Celonis process mining platform provides detailed data-driven insights to evaluate workflow performance, monitor key metrics, and uncover hidden patterns. It enables you to make informed decisions, reduce delays, and enhance productivity. By analyzing real-time and historical data, you can continuously improve processes and align operations with strategic goals.
Exceptions Management
Billing and invoicing exception handling is one of the most critical parts of any utility organization and can have a severe impact on its operations, customer experience and loss of revenue. Smart Billing AI exceptions management helps identify, track, and resolve these exceptions automatically with humans-in-the loop process. It ensures consistent workflows by flagging errors or bottlenecks that require intervention using a predefined business logic and LLM based AI engine.
Key Smart Billing
Meter-to-Cash Value Chain
Metering Operations
Eliminate hidden backlogs and data gaps with our Meter Reading Benchmarks, surfacing regional performance at a glance. Automated alerts for implausible or estimated reads keep your team focused on exceptions, while our Ownership & Escalation Tracker ensures every issue is assigned and resolved on time, so your CIS always reflects the true state of the field.
Billing Operations
Seamlessly integrate AMI/AMR feeds, CIS rate tables and billing engines into a single pipeline—no more manual uploads or reconciliation headaches. Our engine validates each run in real time, catching errors before they become write-offs and orchestrating SLA-driven steps that keep every cycle on schedule.
Regulatory Compliance
Quickly surface billing exceptions—zero-usage streaks, repeat estimates, long-running invoices or duplicate bills—with built-in views that show dates, streak lengths and ownership. Then export a regulator-ready summary in seconds, no manual spreadsheets required.
Executive Reporting & Business Reviews
KIMCO enables you to put the right people on the right project at the right time by giving you a 360-degree view of machine utilization, employee availability, and production capacity.
%201.png)
Finance & Collections
KIMCO gives manufacturers the tools needed to proactively manage supplier deliveries, track material lots or individual serial numbers, minimize inventory obsolescence, and reduce material expedites.